Vam CRM (Customer Relationship Management System)
- Sales stage history
- Competitor intelligence
- Prepare store and generate Quotation in HTML/Word/PDF formats
- Sales pipeline
- Sales forecasting
- Lead conversion analysis
- Marketing campaigns
- Convert lead to Accounts
- Customer Complaints History
- Preventive Maintenance Schedule
- Service contracts and warranty DB
Technology
- Developed using open source. No cost of ownership in terms of specific O/S or operating system. Works in Linux server
- Vam CRM is database independent and also can be run on a choice of application servers like Jboss, Weblogic etc., apart from Tomcat
- Added support for JDK1.6
- Vam CRM also has got clustering support and can be deployed on a cluster of application servers, thereby providing excellent fail-over and load-balancing
- Integration with email server where ever available